Privacy policy

This privacy policy outlines how YINYANG THE LABEL uses and protects any information you provide when using our website. We are committed to ensuring your privacy is protected. If we ask for information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement. YINYANG THE LABEL may update this policy from time to time, and any changes will be published on our website.

HOW WE COLLECT YOUR INFORMATION
We may collect your personal information in the following ways:

  • When you register or use yinyangthelabel.com ("our website").
  • When you contact YINYANG THE LABEL via email or through our social media channels.
  • When you arrange a delivery or return a purchase.
  • When you participate in any promotions, events, or collaborations run by YINYANG THE LABEL

WHAT WE COLLECT
When creating an account or placing an order, we may collect the following personal information:

  • Name, email address, delivery and billing address, and phone number.
  • Transaction details are made through our website or direct communication.
  • Records of correspondence via email, phone, or social media.

WHAT WE DO WITH THE INFORMATION WE GATHER
We treat your information as private and confidential. We use it for the following purposes:

  • To process and deliver your orders.
  • To securely process payments and prevent fraudulent transactions.
  • With your consent, will keep you informed about new products, promotions, events, and offers via email or other digital platforms.
  • To maintain and update your account details.
  • To analyze customer preferences and improve our products and services.

We may disclose your personal information if required by law or a government authority. Your data will not be stored for longer than necessary for its intended purpose.

UPDATING YOUR PERSONAL INFORMATION
You can update your personal information anytime by accessing your account at www.yinyangthelabel.com.

HOW TO UNSUBSCRIBE
If you no longer wish to receive communications from us, you can unsubscribe using the link in any email we send or by contacting us at hello@yinyangthelabel.com.

SHOPIFY AND SECURITY
Our website is hosted on Shopify Inc., which provides the e-commerce platform for our store. Shopify securely stores your data in compliance with PCI-DSS standards. For more information, you can review Shopify's Terms of Service or Privacy Statement.

DISCLOSURE OF PERSONAL INFORMATION
We do not sell, distribute, or lease your personal information to third parties unless required by law. If you believe any information we hold about you is incorrect, please contact us at hello@yinyangthelabel.com, and we will promptly correct it.

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